FAQ

ASK US ANYTHING

FREQUENTLY ASKED QUESTIONS

  • What is SolemnSkins?

    SolemnSkins is an online platform dedicated to providing skins for Rust. Explore a diverse range of skins meticulously designed for weapons, clothing, armor, and various miscellaneous items. With our vast selection, you can personalize every aspect of your in-game experience and truly make it your own.

  • What are BugBits?

    BugBits are the internal currency used on SolemnSkins. These digital credits streamline the purchasing process, allowing for seamless transactions within our platform. Users can easily acquire BugBits by topping up their balance through a variety of payment methods conveniently accessible on our website. Once your balance is replenished, you can browse our extensive collection of skins and other items, select your desired purchases, and complete your transactions using BugBits.

  • Is it safe to use our skins?

    Yes, all skins available on SolemnSkins are completely safe to use. We ensure that our skins comply with the game's terms of service and are approved for use.

  • What if I there’s an issue during a purchase?

    Our customer support team is here to help! If you encounter any issues with your purchase or have any questions, please don't hesitate to contact us. You can reach out to our support team through the contact form on our website or via our email: smth@smth.com, and we'll assist you as quickly as possible.

  • Can I refund or exchange purchased skins?

    Unfortunately, we do not offer refunds or exchanges for purchased skins on SolemnSkins. We encourage users to carefully review their selections before completing a purchase to ensure satisfaction.

  • Can I sell skins on SolemnSkins?

    SolemnSkins is solely a platform for purchasing skins. Currently, we do not facilitate the selling of skins. Our focus is on providing a seamless shopping experience for buyers.

  • Do I need a Steam account to use SolemnSkins?

    Yes, you will need a Steam account to access and use the skins purchased from SolemnSkins in the game. This is necessary for the skins to be applied to your in-game items. Additionally, before making purchases, make sure to add your Steam TradeLink to your profile. This link is essential for the delivery of skins purchased on SolemnSkins to your Steam inventory.

  • Are there any restrictions on purchasing skins?

    Users must be of legal age to make purchases on SolemnSkins. Additionally, users must comply with our terms of service and community guidelines to ensure a safe and positive experience for all.

  • How long does it take to receive purchased skins?

    After completing and verifying a purchase, the skins will be available for in-game use. However, please note that there may be a waiting period of up to 7 days due to Steam's trade lock policy on purchased skins. In rare instances of technical issues or delays, feel free to reach out to our customer support team for assistance.

  • Need Further Assistance?

    If your question has not been addressed, we're here to help. Check out the form below.

CHECK OUT OUR GUIDE

Can’t find the answer you’re looking for? Please chat to our friendly team.

STILL HAVE QUESTIONS?

This guide is your roadmap to getting the most out of SolemnSkins. We'll show you how to set up your account, browse our skins, and make purchases hassle-free. Let's level up your Rust experience with SolemnSkins!

Go to Guide